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Privacy policy

1. General Principles

  • The Platform respects the privacy of its Users and is committed to protecting their personal information in compliance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.
  • By using the Platform, Users agree to the collection, processing, and storage of their data as described in this Privacy Policy.

2. Categories of Data Collected

The Platform may collect the following categories of information:

  • Account Information: name, email, phone number, password.
  • Identity Verification Data: driver’s license, ID/passport details (where required by law or for security purposes).
  • Transaction Data: payment details, billing information, rental history.
  • Technical Data: IP address, browser type, device information, cookies, and usage statistics.
  • Communication Data: messages exchanged via the Platform, support requests, dispute-related information.

3. Purposes of Data Processing

The Platform processes personal data for the following purposes:

  • Providing access to the Platform’s services and features;
  • Enabling secure transactions between Users;
  • Complying with legal and regulatory obligations;
  • Preventing fraud, abuse, and unauthorized use;
  • Improving Platform functionality, analytics, and customer support;
  • Providing marketing communications (with the User’s consent).

4. Data Sharing and Disclosure

  • The Platform does not sell personal data to third parties.
  • Data may be shared with:
    • Payment processors (e.g., Stripe, LiqPay) for secure transactions;
    • Insurance partners, if insurance is purchased via the Platform;
    • Regulatory authorities or law enforcement, where required by law;
    • Service providers assisting with hosting, analytics, and support.

5. Data Retention

  • Personal data is retained for as long as necessary to fulfill the purposes stated above or as required by law.
  • Users may request deletion of their data, subject to retention obligations (e.g., accounting, fraud prevention).

6. User Rights

Depending on jurisdiction, Users may have the following rights:

  • Access: request a copy of their personal data;
  • Correction: update or correct inaccurate information;
  • Deletion: request erasure of personal data (“right to be forgotten”);
  • Restriction: limit processing of their data;
  • Portability: receive a copy of their data in machine-readable format;
  • Opt-Out: decline marketing communications.

Requests can be submitted via the Platform’s support channels.

7. Data Security

  • The Platform implements reasonable technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or destruction.
  • Despite these measures, no system can be guaranteed 100% secure, and Users acknowledge the inherent risks of transmitting data online.

8. International Transfers

  • Data may be processed and stored in jurisdictions outside the User’s country of residence.
  • Where required, safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms are applied.

9. Changes to Privacy Policy

  • The Platform reserves the right to update or amend this Privacy Policy at any time.
  • Continued use of the Platform after changes constitutes acceptance of the updated Privacy Policy.

 

🍪 Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, smartphone) when you visit our Platform. They allow the Platform to recognize your device, store certain information, and improve your browsing experience.

2. Types of Cookies Used

The Platform uses the following categories of cookies:

  • Strictly Necessary Cookies
    Required for the proper functioning of the Platform (e.g., login, security, fraud prevention).
  • Functional Cookies
    Help remember user preferences, such as language or region.
  • Analytical/Performance Cookies
    Collect data about how Users interact with the Platform (e.g., Google Analytics), helping us improve performance and usability.
  • Advertising/Targeting Cookies
    Used to deliver relevant ads, limit ad frequency, and measure ad campaign effectiveness.

3. Third-Party Cookies

Some cookies may be set by third-party service providers, including:

  • Google Analytics – to analyze website traffic and usage;
  • Payment processors – for secure transaction handling;
  • Advertising networks – to display relevant ads to Users.

4. Cookie Management

  • Users can control and manage cookies through browser settings.
  • Most browsers allow Users to refuse or delete cookies. However, disabling certain cookies may affect the functionality of the Platform.

5. Updates to Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be published on this page with the “Last Updated” date.